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Developments underway for mental health services in West Norfolk

A building project commenced this month across the west locality of Norfolk and Waveney
Mental Health NHS Foundation Trust. The project will develop the capability of NHS mental
health services provided in King’s Lynn, to deliver high quality and cost-effective services. Other key priorities of the programme include enhanced infection control, sustainable development and staff welfare.

The project, called ‘Building Success in the West’ will be undertaken in two parts to ensure that patient care is not disrupted. Phase one began on 7th February with building works at Thurlow House and Chatterton House (off Goodwin’s Road). Tennyson ward which is currently based at Chatterton House will relocate to the Fermoy Unit until completion of both phases of the project in July.

Phase two of the project will include developments to the reception at the Fermoy Unit, based at the Queen Elizabeth Hospital and further work at the Chatterton House site. Work will begin towards the end of April, after the completion of phase one and it is hoped that all building work will be finished by July 2011.

Kate Willis, west locality manager at Norfolk and Waveney Mental Health NHS Foundation Trust said:

‘This building project will make a big difference to the quality of the services we offer to our
service users and their carers. The Trust has worked very hard in recent years to reduce costs, to enable money to be spent on improving the hospital buildings and frontline services.’

‘Building Success in the West’ will facilitate the provision of a modern service with modern
facilities across the three staff bases in west Norfolk; Chatterton House, Thurlow House and the Fermoy Unit. A local service will continue to run from the health centre in Downham Market.

The project will enable new ways of working which will help deliver benefits to patient care,
service user experience, staff wellbeing and the Trust’s commitment to the environment.

The Trust is hoping to avoid any inconvenience to residents during the building work and would like to apologise in advance if any disruption is caused. Please direct any queries to Linda Cross on 01553 815141.


Notes for editors:
• The west locality offers specialised acute and community mental health care services for all ages ranging from 5 years old upwards.​