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Youth information

For more information on mental health for children, young people, their parents and carers please see our website:

What's the deal with...
Children, Families and Young People's Service Central Norfolk

 What help do you offer?

We offer specialist mental health treatment that can include the following:

  • If you are under 18, consultation and treatment with a child and adolescent psychiatrist
  • If you are over 18, consultation and treatment with an adult consultant psychiatrist

We can offer you assessment and treatment from clinical psychologists and psychotherapists offering systemic family therapy, behavioural family therapy, cognitive behavioural therapy (CBT), play therapy, dialectical behavioural therapy (DBT) and eye movement desensitization and reprocessing (EMDR).

We offer care coordination and case management by registered mental health practitioners who are either mental health nurses, social workers or occupational therapists as well as support from unregistered assistant practitioners.

We also have a clinician who works exclusively with looked after and adopted children (LAAC) and we have assistant psychologists who support us with research and audit activities.

 How do I get help from your service?

You can get help from our service by either referring yourself if you are over 14, or your parents or family can contact us on your behalf. Typically your GP would refer you, but we also accept referrals from other places that you might already have contact with such as schools or colleges.

If you have other problems such as drug or alcohol misuse, we take referrals from these agencies also. Other oganisations working with children and young people can contact us directly to request a consultation and joint assessment if appropriate.


 What hours is your service available?



We aim to be flexible around children and young people's needs. We offer some appointments and groups in the evenings and at weekends. Our reception areas are only staffed until 5pm.

 What can I expect from you?

All referrals for people aged between 18 and 25 years will be sent directly to the CFYP via the Single Point of Access team (SPOA).

Following an assessment if they feel your needs are best met by the Child Family and Young Person Service, they pass their assessment to us and we make contact with you to set up a further appointment.

Sometimes referrals are passed directly to us, where specialist assessment is required such as for ADHD, ASD or an eating disorder, or where you may need an urgent assessment

The service you receive from us depends on your individual needs. We might see you for only a short period of time, possibly as few as four to six sessions; or we might see you for a number of years.

Appointments can be at our base in Norwich or at a place where you would prefer to be seen. Sometimes we offer group sessions instead of individual sessions and currently these are also based in Norwich.

Following any treatment with us, we refer you back to your GP with details of what treatment you've received. With your consent, we can also refer you on to other agencies that can offer you the right level of support.

 What is the main address of your service?

​Youth Team (14-26)

80 St Stephens Road

​Under-14s CFYP Team

Mary Chapman House
Hotblack Road


 How can I contact you?

Youth Team (14-26) - You can contact us on 0330 058 1840

Under-14s CFYP Team - You can contact us on 01603 272800 during office hours.

 What conditions do you treat?

Panic disorders
Obsessive compulsive disorder (OCD)
Attention deficit disorder (ADD)
Attention deficit hyperactivity disorder (ADHD)
Attachment disorders
Eating disorders
Bipolar disorder
Personality disorders
First-episode psychosis
Symptoms related to trauma

 What support do you offer carers including friends and family?

We offer family treatment where we deem this appropriate. This is usually systemic family therapy or else behavioural family therapy depending on your needs as a family.

We also carry out carer assessments and provide information on where other support is available, including social services or voluntary sector organisations. We offer psychoeducational groups for families and carers of young people referred to our Early Intervention in Psychosis team.

 Clinical Team Leads

​Youth Assessment & Duty - Clare Pratt/Karen Staff

Youth Treatment Team North - Leona McConnell

Youth Treatment Team South - Martha Russell

 I need help urgently! Who do I call?

If you are already being treated by our service call our duty worker on 0330 058 1840.