We offer specialist interventions to people with a learning disability. Our range of professionals can cover physical health, mental health, behaviour, communication, physiotherapy and daily living skills. We offer both clinic based and community based interventions.
What conditions do you treat?
· Learning disabilities
· Mental health issues such as depression, anxiety, or psychosis
· Specialist support for physical health issues
What age range does this service treat?
25 years and over
What geographical area does this service cover?
We offer you support as part of a complete care plan. We can refer or signpost carers to other services, for example social services for carer assessment and mental health wellbeing services.
What are the referral criteria?
Must have a learning disability and associated mental health / physical health / behavioural needs.
How can people get referred to this service?
Your GP or other health or social care professional can refer you to us.
What to expect when referred
You will receive an assessment within 28 days of referral depending on urgency.
Name of Matron: Karen Bevan
Service administrative address: 3 Airey Close, Oulton, Lowestoft, Suffolk NR32 3JQ
Office hours (days and times): Mon-Fri, 9am-5pm
Telephone number (general): 01502 535020
Telephone number (urgent): If you are a service user, you are in crisis and need support urgently, you can contact your service via the Single Point of Contact for Waveney: 0300 123 1882.
If there is an emergency and people are in immediate danger, call 999 for an ambulance.
If you are not a service user but require urgent support, contact your GP or call: Samaritans: 116 123 NHS 111 (NHS support for non-life threatening situations): 111
For more information, see Help in a Crisis.
Learning disabilitiesMental health issues such as depression, anxiety, or psychosisEpilepsySpecialist support for physical health issuesSwallowing difficulties (Dysphagia)
We offer you support as part of a holistic care plan. We can refer or signpost carers to other services, for example social services for carer assessment and mental health wellbeing services.
Contact your GP, or the crisis helpline for mental health issues on 01502 527972. Contact Customer First for social care issues on 0808 8004005.