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Help in a crisis
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Adult Learning Disability Service (Waveney)

 What help do you offer?

We offer specialist interventions to people with a learning disability. Our range of professionals can cover physical health, mental health, behaviour, communication, physiotherapy and daily living skills. We offer both clinic based and community based interventions.

What conditions do you treat?

·         Learning disabilities

·         Mental health issues such as depression, anxiety, or psychosis

·         Epilepsy

·         Specialist support for physical health issues

What age range does this service treat?

25 years and over

What geographical area does this service cover?

Waveney​

 What support do you offer carers, family and friends?

We offer you support as part of a complete care plan. We can refer or signpost carers to other services, for example social services for carer assessment and mental health wellbeing services.​​


 Referral to the service

What are the referral criteria? 

Must have a learning disability and associated mental health / physical health / behavioural needs.

How can people get referred to this service? 

Your GP or other health or social care professional can refer you to us.

What to expect when referred

You will receive an assessment within 28 days of referral depending on urgency.​

 Contacting the service

Name of Matron: Karen Bevan

Service administrative address: 3 Airey Close, Oulton, Lowestoft, Suffolk NR32 3JQ

Office hours (days and times): Mon-Fri, 9am-5pm

Telephone number (general): 01502 535020

Telephone number (urgent): If you are a service user, you are in crisis and need support urgently, you can contact your service via the Single Point of Contact for Waveney: 0300 123 1882.

If there is an emergency and people are in immediate danger, call 999 for an ambulance.

If you are not a service user but require urgent support, contact your GP or call:
Samaritans: 116 123
NHS 111 (NHS support for non-life threatening situations): 111

For more information, see Help in a Crisis.​


 Clinics offered by the service

Clinic details
Name of clinicPsychiatry outpatients clinic
Who clinic is forPeople with learning disability & mental health needs
Address where clinic held3 Airey Close, Oulton
Parking (eg availability, cost)Free parking on-site
Accessibility informationWheelchair accessible
Any other informationEasy read information available​
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