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Help in a crisis
Service Page
Wellbeing Suffolk

 What help do you offer?

Wellbeing Suffolk offers help and support to improve wellbeing and manage stress, low mood and anxiety. We aim to reduce the onset of mental ill health, prevent deterioration and promote recovery by offering a range of flexible services tailored to meet your specific needs.

Our services, provided in community settings throughout the region, include a wide range of workshops and courses, talking therapies, including counselling and cognitive behavioural therapy, and access to social networks. In Norfolk and Waveney, our peer supporters – known as Ambassadors – provide an important extension of the services we offer, promoting wellbeing and helping others.

 How do I get help from your service?

​If you are aged 16 and over, you can contact us by phone 0300 123 1781 or via our website: www.wellbeingnands.co.uk

If you are aged 15 or under, please contact your GP or other health or care professional who can support you to be referred to our service

 What hours is your service available?

Monday08:00​​20:00
Tuesday​08:00​​20:00
Wednesday​​08:00​20:00
Thursday​​08:00​20:00
Friday​​08:00

​20:00

 What can I expect from you?

Once we receive your referral, we contact you to talk to you about the referral and how we can help you. We aim to offer you a telephone appointment at a convenient time within 28 days.

 What is the main address of your service?

​Wellbeing Suffolk,
Mariner House,
43 Handford Road,
Ipswich,
IP1 2GA

 How can I contact you?

You can self-refer to the service. You don't have to speak to a GP first. If you are aged 16 years or over, you can fill out a referral form at  www.wellbeingnands.co.uk or you call 0300 123 1781 to speak to a member of the team. If you are aged 15 or under, please contact your GP or other health or care professional who can support you to be referred to our service

 What conditions do you treat?

We offer a range of services to help you if you experience emotional health problems such as low mood, stress and anxiety.

 What support do you offer carers including friends and family?

Our partner organisation Suffolk Family Carers offers support and wellbeing sessions for young carers (13-16), young adult carers (16-25) and adult carers (25+).

 Service manager name?

Andy Mack

 I need help urgently! Who do I call?

Wellbeing is not for crisis or emergency situations.

  • If you need an emergency service dial 999
  • If you feel you are in crisis, experiencing feelings of despair or are suicidal, contact the Samaritans on 116 123
  • You can also call your GP
  • Find further information at Help in a Crisis