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Help in a crisis
Service Page
Whitlingham Low Secure Ward, Hellesdon Hospital

 What help do you offer?

​We provide inpatient support if you are a female over 18 who requires the relational, procedural or environmental security that our secure service provides.

 How do I get help from your service?

​We accept referrals from secure services, the courts, prisons and other mental health services.

 What hours is your service available?

​We provide a 24 hour service, seven days a week.  

 What can I expect from you?

You can be admitted into our ward for a few months or more. We work closely with you to determine the best treatment based on risk reduction and assessment while you are here and we review this regularly.

Depending on why you are with us, we offer talking therapies, group sessions or other forms of treatment. We have activities on the ward that might be appropriate including a gym and arts and crafts sessions.​

 What is the main address of your service?

​Whitlingham Ward
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE 

 How can I contact you?

Our referrals are monitored by the national NHS Commissioning Board, NHS England East.
We can be contacted via the Trust's main switchboard on 01603 421421.​

 What conditions do you treat?

​​Schizophrenia
Bipolar disorder
Severe depression
Personality disorder
Psychosis
Anxiety
PTSD
Delusions
Intrusive thoughts
Self-harming
Suicide attempts
Aggression

 What support do you offer carers including friends and family?

​Where possible we encourage you to maintain relationships with your friends and family. Where you have taken on a carer role or are struggling to balance your caring duties with day-to-day life, we refer you for a carer assessment.  

 Clinical Team Lead

​Richard Tomlinson

 I need help urgently! Who do I call?

​If you are already being treated by our service you can call 0300 123 1334