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Help in a crisis
Service Page
Home Treatment Team West Suffolk

 What help do you offer?

​We offer intensive support in your own home by a team of practitioners as an alternative to hospital admission. We can also provide you with support when you are discharged from an inpatient ward, if discharge planning indicates you need further intensive support.

 How do I get help from your service?

​We take referrals from Integrated Delivery Teams, the Access and Assessment team and also take referrals from inpatient wards to help towards your early discharge.

 What hours is your service available?

Monday08:15​​21:30
Tuesday​08:15​​21:30
Wednesday​​08:15​​21:30
Thursday​​08:15​​21:30
​Friday08:15​21:30​
Saturday​08:15​21:30​
Sunday​08:15​21:30​

We operate 365 days a year. We can be contacted through a pager system 24 hours a day.

 What can I expect from you?

​You can expect an individual care plan tailored to your needs, written in conjuction with the relevent carers and support networks you may have in place. We can provide up to twice daily visits and telephone contact based on your individual needs.

 What is the main address of your service?

​West Suffolk Home Treatment Team
Wedgwood House
West Suffolk Hospital
Hardwicke Lane
Bury St Edmunds
IP33 2QZ 

 How can I contact you?

​You can call us on 01284 719700

 What conditions do you treat?

​Depression
Bipolar affective disorders
Psychosis

 What support do you offer carers including friends and family?

​During your treatment, family and carers form part of your assessment and care. With your permission, we may ask to speak regularly to your relative and carer in order to receive and provide information, offer support and work collabratively towards your overall care. We have links with community resources for carers and can direct you to these as appropriate.

 Clinical Team Lead

​Dawn Abbs

 I need help urgently! Who do I call?

​People already being treated by our service should call their local Integrated Delivery Team (IDT).