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Help in a crisis
Service Page
Acute Wellbeing and Therapy Service Central Norfolk

 What help do you offer?

We work with you to enable you to improve and regain your ability to manage your life again.

Mental health problems can affect how you get on with everyday activities and your relationships with others. Motivation, lack of interest and feeling hopeless can be particular problems.

An initial interview with one of our occupational therapists helps us establish how you are managing now and what help you require. You can then work with other staff to rebuild your confidence in activities. Taking part in sessions with other patients also plays an important part in promoting your recovery.

We also recognise that physical health problems could be affecting how you are feeling and our wellbeing nurses help support you to lead a full life and gain a feeling of wellbeing.​

 How do I get help from your service?

Our occupational therapy staff and wellbeing nurses are part of our multidisciplinary teams for each ward and for the Crisis Resolution and Home Treatment Team. 

When your care is discussed with our team, a referral is automatically made to us.  If you feel you require our services before you have been approached, please ask your named nurse or doctor to refer you.​

 What hours is your service available?

Our service is available Monday to Friday, 9am to 5pm.Some specific therapy sessions are arranged for evenings and week-ends.

The Family and Friends Support Group is run every Wednesday evening.

 What can I expect from you?

An occupational therapist meets with you to discuss how you are managing at the moment and what help you require to enable you to complete your usual activities. 

Whether you are at home or admitted to a ward, this can be a time of low self-confidence and you might not have your usual levels of motivation. An occupational therapist and our assistant practitioners that work alongside, can help you break up your days into more manageable tasks and structure your day to enable you to achieve your goals. 

Social, creative and sporting activities can help you get back your confidence, your motivation and even help you start enjoying life again! 

A wellbeing nurse sees you to attend to any particular health problems and can guide you in your lifestyle choices to promote a feeling of wellbeing.

 What is the main address of your service?

Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE​

 How can I contact you?

Our service is only for people who are already patients of the Crisis Resolution and Home Treatment Team or have been admitted to the wards at Hellesdon Hospital. A doctor or other health professional will ask us to meet you as required or you might like to ask to meet one of us for an initial assessment.

 What conditions do you treat?

Acute mental health problems which might arise within neurosis or psychosis, or if you have a personality disorder.​

 What support do you offer carers including friends and family?

Our team support carers through linking with the Carers Lead and promoting the monthly Carers Group.​

 Service manager name?

Michael Cummings​

 I need help urgently! Who do I call?

Current patients and their Carers can contact the respective wards or the Crisis Team.