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Help in a crisis
Service Page
Southgate Ward, Wedgwood House, West Suffolk

 What help do you offer?

At Southgate we provide a 20 bed acute admissions ward serving the local adult population of West Suffolk. We provide high standards of treatment and care if you require a safe and therapeutic setting to promote recovery.​

 How do I get help from your service?

Our referrals are taken and managed for us by the West Suffolk Home Treatment Team.​

 What hours is your service available?

We are open 24 hours a day, seven days a week.​

 What can I expect from you?

On arrival, you and your carer are shown around the ward. You are given a welcome pack and shown to your own en-suite room - we have separate male and female sleeping areas.
Length of admission varies between a week to four weeks.
 
During this time our team of doctors, nurses and other health professionals assess, plan, implement and evaluate your needs and care.

 What is the main address of your service?

Southgate Ward
Wedgwood House
West Suffolk Hospital
Hardwick Lane
Bury St Edmunds
IP33 2QZ​

 How can I contact you?

Call 01284 719774

 What conditions do you treat?

Depression
Bipolar affective disorders
Psychosis​

 What support do you offer carers including friends and family?

During your stay, family and carers form part of your assessment and care. With your permission, we may ask to speak regularly to your relative and carer in order to recieve and provide information, to offer support and to work collabratively towards your overall care.
 
There is a quiet room available for use by visitors. There is a room available off the ward for visitors with children. Children under the age of 16 are not allowed onto the ward. ​

 Clinical Team Lead

Tracey Holland

 I need help urgently! Who do I call?

People already being treated by our service should contact your local Integrated Delivery Team (IDT)