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Help in a crisis
Service Page
Secure Services Forensic Community Team (North)

 What help do you offer?

We provide a comprehensive, recovery-focused community model of care for offenders who have been, or are in the process of being, discharged from a medium secure unit.

Our team consists of doctors, nurses, support workers and social workers. A designated community responsible clinician heads the care for everybody using our services in the community. Our responsibilities include extensive liaison with the Ministry of Justice, provision of social supervision reports, expert risk assessments and Care Programme Approach processes, administration and monitoring of medication and identifying referral pathways to facilitate your transfer to adult recovery teams or primary care. 

 How do I get help from your service?

Our community service is aligned with forensic inpatient facilities, therefore it is part of a tertiary service and referrals are currently generated from within the Trust's Secure Services.

We also consider external referrals from other inpatient specialist forensic hospitals, originating from Norfolk, Suffolk, and the Cambridgeshire and Peterborough area.

 What hours is your service available?




 What can I expect from you?

​You can expect to have a community service that meets your needs, with early identification of care pathways and recovery focused goals.

Our community team works towards community rehabilitation for offenders, and encourages and supports people to consider applying for discharge from Section III of the Mental Health Act, with the ultimate aim of your transfer to general services or primary care.

We work with you to reduce risk at all times. Crisis plans are discussed and agreed and shared with crisis resolution home treatment teams to ensure out of hours support for you at all times.

 What is the main address of your service?

​Kestrel House
Hellesdon Hospital
Drayton High Rd

 How can I contact you?

​You can call our administrative support on 01603 786782.

 What conditions do you treat?

​Severe enduring mental illness
Bipolar disorder
Personality disorder
Offending behaviour

 What support do you offer carers including friends and family?

​With your agreement, we consult and involve your carers with your care and can facilitate carer assessments.

 Operational Manager

​John Clutton

 I need help urgently! Who do I call?

​For advice out of hours, please call the Norfolk Crisis Resolution & Home Treatment Team on 0300 790 0371 ​