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Help in a crisis
Service Page
Sandringham Ward, Julian Hospital, Norwich

 What help do you offer?

At Sandringham Ward, we are an acute admissions unit based at the Julian Hospital in Norwich. We provide care and treatment to men and women if you are considered to have "Complexities in Later Life".

These Complexity in Later Life include:

  • Physical Health problems:

    • Direct effects of physical health on mental health
    • Effects of prescribed medication on Mental or Physical Health
    • Drug interactions between psychotropic and physical health medication

  • Function problems:

    • Decreasing mobility, risk of falls
    • Difficulty with personal care and activities of daily living

  • Social circumstances:

    • Loss events associated with aging, such as retirement or bereavement
    • Social isolation related to aging

  • Diagnostic complexity

    • First onset of functional illness in later life, particularly psychosis, where diagnosis requires specialist assessment

 How do I get help from your service?

We are an acute admission ward and as such access to our unit facility is only by mental health care professionals.​

 What hours is your service available?

​Our service is available 24 hours a day, 7 days a week.

 What can I expect from you?

Our team are dedicated to the care and treatment of those suffering from mental health issues with ‘complexities in later life’.

We provide assessment, risk assessment and care planning. We have a holistic approach to our assessments which includes addressing physical health needs and have a team of physiotherapists and occupational therapists who aid our assessments and guide our treatments.

We work closely with the your relatives, carers and other professionals to provide discharge planning at your earliest opportunity.

We offer a range of different treatment options which include drug treatments, psychological interventions, physical interventions such as ECT and good old fashioned hands on care and practical support with all aspects of daily living.​

 What is the main address of your service?

Sandringham Ward
Julian Hospital
Bowthorpe Road
NR2 3TD​

 How can I contact you?

Call 01603 978429

 What conditions do you treat?

We treat all aspects of functional mental health conditions.​

 What support do you offer carers including friends and family?

We encourage input from your relatives and carers. We work closely to formulate your discharge package with your relatives and actively encourage family meetings and communication. Our nursing team are available to address your individual concerns and will make time available to understand your relatives' needs. The Acute Service offered a Carer's Forum which meets monthly and holds seminars regularly offering information on treatments. We also have a Carer's Liaison who is available to assist with carer assessments.​

 Clinical Team Lead

Nicky Gordon​

 I need help urgently! Who do I call?

People already being treated by our service should contact their care coordinator in service hours or GP out of hours. Alternatively East, West or Central DIST can offer advice.