Skip Ribbon Commands
Skip to main content
We use cookies to ensure you get the best experience on our website. For more information, read our Terms and Conditions.
Help in a crisis
Service Page
Suffolk Rehabilitation and Recovery Service (SRRS)

 What help do you offer?

Suffolk Rehabilitation and Recovery Service (SRRS) is a newly developed inpatient rehabilitation service for Norfolk and Suffolk Foundation Trust (NSFT) helping individuals whom have a severe and enduring mental illness to build functional living skills to enable moving from an inpatient to community based setting with the support of a knowledgeable and compassionate team.


 How do I get help from your service?

​The service is open to individuals whom require repatriation after long stays away from locality or as a step down from Acute care hence referral is through the Extra Curricular Resource (ECR) care coordination and Integrated Delivery Teams (IDT) or the Acute Inpatient Clinical Team.


 What hours is your service available?

​SRRS is a 24 hour service with the availability of an outreach service for service users (09.00 - 21.00) whom have been recently discharged form SRRS, providing continuity and utilising the therapeutic relationship develop during inpatient care to guide empowered living.


 What can I expect from you?

  • An individualised recovery focused service supporting 3 pathways: admission, inpatient care and discharge, in a timely and supportive manner

  • Access to a comprehensive Occupational therapy programme developing individualised support

  • Support from caring, compassionate, experienced and knowledgeable clinicians guiding you towards empowered living

  • A service directed at reducing time spent out of area and bringing service users back to family and friends

  • An individualised outreach programme tailored to your support needs for up to 1 month following discharge

  • A seamless integration between the IDT, supported housing and SRRS to reduce the impact of anxiety upon discharge



 What is the main address of your service?

Suffolk Rehabilitation and Recovery Service
15 Ribbans Park Road


 How can I contact you?

If you have an enquiry regarding SRRS then please call 01473 322270 / 01473 322271 or email     


 What conditions do you treat?

  • Schizophrenia
  • Bi-Polar
  • Dual Diagnosis
  • Anxiety
  • Depression


This is by no means an exhaustive list and individuals referred will be considered on the merit of rehabilitation potential

 What support do you offer carers including friends and family?

  • A carers pack with guidance and support pertaining to services available

  • The offer of 1:1 engagement with the nursing team so as to know you are supported

  • Regular invitations to reviews to maintain continuity with the recovery process


 Clinical Team Lead

​Chris Baguley, Ward Manager


 I need help urgently! Who do I call?

​If there are immediate concerns about the wellbeing of an individual that requires urgent attention then please contact the police.

If you need advice regarding mental health services on a non-urgent basis please contact Woodlands reception on 01473 891700 if based in Ipswich or Wedgwood reception on 01284 719700 if based in Bury St Edmunds and they can point you in the direction of an appropriate local service.