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Help in a crisis
Service Page
Norfolk Recovery Partnership

 What help do you offer?

Norfolk Recovery Partnership (NRP) is a recovery focused service offering high quality, easily accessible help for people affected by alcohol and/or drugs in Norfolk. We offer a single point of contact for our all services including; advice, outreach, group work, counselling, affected others service, medical interventions and aftercare.

 How do I get help from your service?

​There are many ways to get help, whether you have a drug or alcohol problem or care for someone who does. You can access help by calling 0300 7900 227 or visiting our website ( for information. We also offer drop in assessments and recovery cafes across Norfolk where you can access support, advice and treatment. 

Referrals can also be made by agencies working in the public, private and voluntary sectors. If you are in custody, you can self-refer or request a referral from healthcare staff when you enter prison.

 What hours is your service available?

Opening hours are available via the NRP website. You can also contact us by telephone on 0300 7900 227 for advice and information.

 What can I expect from you?

You don't need an appointment, drop-in assessments are available at Norfolk Recovery Partnership centres in Great Yarmouth, Norwich, North Walsham, Kings Lynn and Thetford

You can drop in, call us or email us at

Even if you think you are not ready to change yet, we can still give you advice about how to reduce your risks and give practical help like needle exchange and immunisations.  

If you don't want to come in for treatment you don't have to give us your name. If you would like more information about exactly what we offer, details can be found on our website at​

 What is the main address of your service?

​The Weavers Centre
Hellesdon Hospital
NR6 5BE 

 How can I contact you?

​Call us on 0300 7900 227. All calls are charged local rate. Our phone service is available Monday to Thursday 8am to 8pm and Fridays 8am to 5pm. 

If you have a real medical emergency call 999 - or if it's not life threatening, call 111.

You can email us on or reach us via our website at

Our addresses are:

7 Unthank Road

Willow Centre
Northgate Hospital
Northgate Street
Great Yarmouth 
NR30 1BU
5-9 Chapel Street
Kings Lynn
PE30 1EG

1a St Nicholas Court
North Walsham
NR28 9BY
Breckland Business Centre
St Nicolas Street
IP24 1BT

 What conditions do you treat?

​We provide high quality, and easily accessible help if you are affected by alcohol or drugs in Norfolk. The services we provide include:

Group work & recovery courses
One-to-one support
Prison specific programmes
Family and friends groups and one-to-one support
Volunteers and mentoring
Specialised services for pregnant women with substance misuse problems
Parenting guidance and family focused work if you are involved with children's services
Blood-borne virus screens and vaccinations
Medication to assist recovery
Access to planned inpatient and community detox services
Referral for residential rehabilitation placements
Mental health and substance misuse liaison
Counselling, assessments and support in police investigation centres, courts and with probation and prisons through community and custodial sentences
Working with partner agencies in housing, employment and training
Outreach services within acute hospitals, hostels and homeless centres and needle exchange

 What support do you offer carers including friends and family?

​We understand that families and carers are deeply affected by an individual's drug or alcohol misuse. We offer support and advice about drug and alcohol use, carer assessments to establish whether you need support in your own right and carer groups which provide the opportunity for mutual support.

We offer you the opportunity to give your views on our service, and to support the recovery journey of your loved one with their consent. Please be aware that we are a confidential service. We are always happy to provide generic advice, but we cannot discuss individuals without their consent, even with relatives.


Service Manager: Denise Grimes

Deputy Service Managers:

Sue Graham (Central Team)
Chris Strivens (North, South, West and East Teams)

CTL Central: Lynne Heaney / Donna Woodcock
Recovery Manager: Sarah Rhoades
Criminal Justice Manager: Jo Pike

CTL North: Jill Sinclair
Recovery Manager: Teresa George

CTL South: Petrina Howes
Recovery Manager: Mark Ash

CTL East: Jill Sinclair
Recovery Manager: Jo Lytton

CTL West: Petrina Howes
Recovery Manager: Katrina Jarred

 I need help urgently! Who do I call?

You can access help by calling 0300 7900 227. Our phone service is available Monday to Thursday 8am to 8pm and Fridays 8am to 5pm.
If you have a real medical emergency call 999 - or if it's not life threatening, call 111.