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Help in a crisis
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CAMHS Learning Disability Service (Waveney)

 What help do you offer?

Our CAMHS Learning Disability Service is offered to children and young people under the age of 25, living in Waveney area, who are registered with a Suffolk GP.

We offer a specialist service for children and young people with a diagnosis of learning disability, emotional, behavioural or mental health issues.

When you are referred to us, we talk to you and your family to find out about you and how we can help. This includes looking at your physical health and other social, educational and environmental factors that may be affecting you, and things that may make you feel unsafe. Throughout your assessment and the creation and review of your treatment plan, you and your family are involved, to ensure you have the help needed to sustain your recovery.

If we can help, you have access to specialist learning disability nurses, psychologists, art psychotherapist and a consultant psychiatrist. They can offer a range of treatment and interventions around your mental health, which could include play based or talking therapies. If you need medication we can help support your concerns. We also offer therapeutic support for families.

We aim to be accessible, often seeing you at home or school, unless our clinic is more appropriate. We allow plenty of time for children and young people who may find it difficult to engage with others. We are committed to being focused on children and young people.

Sometimes you are only with us briefly, or for a few months, if your treatment and interventions plans require longer.

What conditions do you treat?

Mental illness and complex neurodevelopmental disorders with high risk behaviours.

What age range does this service treat?

Up to 25 years

What geographical area does this service cover?

Waveney​


 What support do you offer carers, family and friends?

We work with your family and carer across home, work, school, and community settings, if required. Support includes training, advice, information and education about your condition from the perspective of your mental health, in addition to signposting to other services and supporting further referrals.​​

 Referral to the service

What are the referral criteria? 

We see children and young people aged 0-25 with:

·         A diagnosis of learning disability

·         Emotional/ behavioural/ mental health issues

·         Living in the Waveney District catchment area and registered with a Suffolk GP

.

How can people get referred to this service? 

We accept referrals from GPs, schools, health visitors and all agencies involved with young people and their families. We also accept self-referrals. Call our Access and Assessment service on 0300 123 1882.

What to expect when referred

We aim to see all new referrals within 28 days. You will meet with a member of the team for an assessment to gather further information. ​


 Contacting the service

Service administrative address: 1 Airey Close, Lothingland, Oulton NR32 3JQ

Office hours (days and times): Mon-Fri, 9am-5pm

Telephone number (general): 01502 535000

Telephone number (urgent): If you are a service user, you are in crisis and need support urgently, you contact the service (Mon-Fri, 9am-5pm): 01502 535000. Between 8am and 8pm, contact the crisis team via the Access and Admission team: 0300 123 1882.

If there is an emergency and people are in immediate danger, call 999 for an ambulance.

If you are not a service user but require urgent support, contact your GP or call:
Samaritans: 116 123
NHS 111 (NHS support for non-life threatening situations): 111

For more information, see Help in a Crisis.​


 Clinics offered by the service

Clinic details
Name of clinicsIndividual appointments
Who clinic is forOur service users
Address where clinic held1 Airey Close, Oulton, Lowestoft Suffolk NR32 3JQ
Parking (eg availability, cost)Free parking is available​