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Help in a crisis
Service Page
Glaven Ward, Hellesdon Hospital, Central Norfolk

 What help do you offer?

​We are a 22 bed acute admission ward offering assessment and treatment if you are, or are deemed to be, experiencing acute mental illness and your risks cannot be managed safely in the community.

 How do I get help from your service?

​Following your assessment, if you need to be admitted then a formal request for admission is made to the crisis team. 

 What hours is your service available?

​Our service is available 24 hours a day, 7 days a week.

 What can I expect from you?

​You are admitted to the ward for anything from a few days to a few weeks. We adopt a multi-disciplinary approach which includes nursing, medical, occupational therapy and psychology staff who all work closely with you to ensure your needs are met and that your stay is as short as possible. 

You have a review each week with the team and this can include your family member, carer or advocate. Your community nurse is involved in your care while you are on the ward and maintains contact with you throughout your stay.

 What is the main address of your service?

​Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE

 How can I contact you?

​Call us on 01603 421630

 What conditions do you treat?

​Depression
Bipolar affective disorder
Schizophrenia
Acute anxiety
Significant thoughts of self-harm
Suicidal thoughts
Feeling unsafe

 What support do you offer carers including friends and family?

​With your consent, relatives and carers are involved in your care and are invited to attend your weekly review meeting. Discharge planning is done in consultation with your family or carer.

 Clinical Team Lead

Conor Lynch 

 I need help urgently! Who do I call?

​People already being treated by our service should call 01603 421239