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Help in a crisis
Service Page
Low Secure Services (Suffolk) – Foxhall House

 What help do you offer?

Foxhall House is a 16-bedded unit for offending males or males at risk of offending, over the age of 18, who have a mental illness and who require a low secure setting.

We aim to provide effective, evidenced-based care to the service population. The emphasis is needs led, collaborative and ensures that supportive services for our service users, carers, relatives and appropriate statutory and voluntary agencies, are always maintained.

We aim to provide a comprehensive service provision at a low secure level. This will be a joint working initiative in conjunction with other agencies and service providers.

Our multi-disciplinary team includes a range of qualified staff from doctors and nurses, social workers and occupational therapists to assistant practitioners and gym instructors.

Our aim is to provide specialist mental health assessment and formulation, treatment interventions, rehabilitation and recovery and risk assessment and management.

The support offered will be collaboratively created on an individual basis taking into consideration the risks associated with the offending behaviours and the person's mental health state, along with any Home Office restrictions.

What conditions do you treat?

·         Schizophrenia

·         Bipolar disorder

·         Severe depression

·         Personality disorder

·         Psychosis

·         Verbal hallucinations

·         Auditory hallucinations

·         Delusions

·         Intrusive thoughts

·         Self-harm

·         Suicide attempts

·         Aggression

·         Violence

What age range does this service treat?

18 years and over

What geographical area does this service cover?

Suffolk​


 What support do you offer carers, family and friends?

​Where possible we encourage service users to maintain relationships with family and friends. 

Where an individual has taken on a carer role, or where there are struggles to balance the caring duties with day to day life, we will refer that person for a carer’s assessment. 

Information on support for carer’s and carer’s assessments are available within the carer’s booklet for Foxhall House. 


 Referral to the service

How can people get referred to this service? 

We accept referrals from medium secure units, the ‘Ministry of Justice’, national offender managements services, other inpatient wards within the trust and further afield.

What to expect when referred

You can be admitted into our ward for a few months or more. We work closely with you to determine the best treatment based on risk reduction and assessment while you are here and we review this regularly.​


 Contacting the service

Name of Matron: Chris Strivens

Service administrative address: Hellesdon Hospital, Drayton High Road, Norwich NR6 5BE

Office hours (days and times): Mon-Fri, 9am-5pm

Telephone number (general): 01603 421421

Telephone number (urgent): If you are a service user, you are in crisis and need support urgently, you can contact your service on 01473 322200.

If there is an emergency and people are in immediate danger, call 999 for an ambulance.

If you are not a service user but require urgent support, contact your GP or call:
Samaritans: 116 123
NHS 111 (NHS support for non-life threatening situations): 111

For more information, see Help in a Crisis.​


 Contacting the ward

Ward name: Foxhall House

Ward address: Foxhall House, C/o Ribbans Park (formerly St Clements Hospital), Foxhall Road, Ipswich, Suffolk, IP3 8LS

Ward telephone number: 01473 322200

Ward access information: Car park available on site. Ward to be contacted for access code prior to any visits.
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