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 Youth information

For more information on mental health for children, young people, their parents and carers please see our website:

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Community Youth Mental Health Team

 What help do you offer?

At the Community Youth team we provide support in the community to young people aged 14 to 25. We can help if you are at risk of developing a serious mental illness which is having a significant impact on your social functioning. 

Your illness may include moderate to severe depressive disorder, anxiety disorder, and mood disorders including bipolar affective disorder, post traumatic stress disorder or emergent personality disorder.​

 How do I get help from your service?

We accept referrals from you directly as a young person, from your parents or a designated carer. We also accept referrals from statutory and non-statutory organisations, for example your GP or school.​

 What hours is your service available?

Monday09:00​​17:00
Tuesday​09:00​​17:00
Wednesday​​09:00​17:00
Thursday​​09:00​17:00
Friday​​09:00

​17:00

For new self-referrals, please contact the Access and Assessment team on 01493 337958. 
For urgent out of hours referrals please contact your local out of hours GP or Accident and Emergency department.​

 What can I expect from you?

We aim to be youth friendly and accessible, working in partnership with third sector agencies and involving you as a service user in the development of our service. We offer you an initial telephone triage with a mental health practitioner to help us get more information, some of which we understand is sensitive. This is to make sure you're offered an initial assessment by the most appropriate professional in our team or a partner agency. 

Following your assessment the clinician discusses alternative treatment options with you. 
In the team we have psychiatrists, psychologists, nurses, social workers, occupational therapists, assistant practitioners and community support workers. The team offers one-to-one and group interventions. We don't always offer diagnosis or medication, but our work is centered around what you perceive to be the problem as an individual.

The frequency of your visits depends on your needs and on your discussion with us. We always endeavour to respect individuality and any care package we offer is designed in conjunction with you to enable you to achieve an optimum level of emotional and mental wellbeing. ​

 What is the main address of your service?

Resource Centre
Northgate Hospital
Great Yarmouth
NR30 1BU​

 How can I contact you?

For all referrals, contact our Access and Assessment team on 01493 337958. 
Our office number is 01493 337738.
Both of these numbers are 9am to 5pm, Monday to Friday. 
For urgent out of hours needs please contact your local out of hours GP or Accident and Emergency department. ​

 What conditions do you treat?

Moderate to severe depression
Mood disorders
Anxiety disorders
Post traumatic stress disorder
Personality disorders
Psychotic disorders

 What support do you offer carers including friends and family?

​We aim to involve carers in the assessment and care planning, with your agreement, to discuss issues they may be concerned about. We give information on carer support groups to carers so they can meet with other carers for support and advice.

For individuals who have taken on a full time carer role, or are struggling to balance their caring duties with day to day life, we carry out a carer's assessment.

 Service manager name?

Rob Mack​

 I need help urgently! Who do I call?

People already being treated by our service should contact the number on their crisis plan.​