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Help in a crisis
Service Page
Adult Community Mental Health Service Central Norfolk

 What help do you offer?

​Our service is for adults over 25 with moderate to severe mental health needs who require support in the community. We provide support across Central Norfolk.

 How do I get help from your service?

​We accept referrals from GPs after you have been assessed by the Access and Assessment team and also from acute teams if you have already received treatment from our inpatient or crisis teams.

 What hours is your service available?

Monday09:00​​17:00
Tuesday​09:00​​17:00
Wednesday​​09:00​17:00
Thursday​​09:00​17:00
Friday​​09:00

​17:00

Outside of office hours, you can get support from the Crisis Resolution and Home Treatment (CRHT) team if required on 0300 790 0371.

 What can I expect from you?

We aim to see you as close to home as possible and offer a variety of services suited to your needs. We deliver services in a number of ways including groups, one-to-one discussions with a care worker, or in a more formal way that could include meeting with all the people involved in your care including your doctor, nurse, social or support worker.

The frequency and timing of planned meetings depends on your needs. At the meetings you can expect discussions about your mental wellbeing which may include medication, therapies and social aspects of your life. As a result of your meetings we develop and review a recovery plan with you.

 

 What is the main address of your service?

​Peddars Centre
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE

Also at:

Gateway House
Wymondham
Norfolk
NR18 0WF

 How can I contact you?

​We contact you after the Access and Assessment team receive a referral from your GP. If the team accepts your referral, we contact you again with the details of our team and the care worker allocated to you. 

Peddars Centre call 01603 421576 or for Gateway House 01953 611000.

 What conditions do you treat?

​Depression
Schizophrenia
Personality disorder
Bipolar disorder
Moderate anxiety
Severe anxiety
Obsessive compulsive disorder (OCD)
Schizoaffective disorder

 What support do you offer carers including friends and family?

Where possible we encourage carers, including family and friends, to be an active part of your care team or package. This provides you and your carers with the support you need. We offer carer assessments and have two full time lead carers whose primary role is to support carers.

We encourage carers to attend our monthly service user and carer forums held across central Norfolk in Aylsham, Norwich and Attleborough which allow carers to meet one another and get support and advice.

 Clinical Team Lead

​Ross Mason/Dan Shimmin/Tracey Liddell

 I need help urgently! Who do I call?

If you are already being treated by our service you can call the CRHT team on 0300 790 0371.