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Help in a crisis
Service Page
Adult Community Mental Health Service Central Norfolk

 What help do you offer?

​Our service is for adults over 25 with severe and enduring mental health needs who require support in the community. We provide support across Central Norfolk.

 How do I get help from your service?

​We accept referrals from GPs and from acute inpatient or assessment and home treatment and wellbeing teams.

 What hours is your service available?

Monday09:00​​17:00
Tuesday​09:00​​17:00
Wednesday​​09:00​17:00
Thursday​​09:00​17:00
Friday​​09:00

​17:00

Outside of office hours, you can get support from the Assessment and Home Treatment​​ team, if required, on 0300 790 0371, or the Mind ​helpline on ​​0300 123 ​3393.

 What can I expect from you?

We aim to see you as close to home as possible and offer a variety of services suited to your needs. We deliver services in a number of ways including groups, one-to-one discussions with a care worker, or in a more formal way that could include meeting with all the people involved in your care including your doctor, nurse, social or support worker.

The frequency and timing of planned meetings depends on your needs. At the meetings you can expect discussions about your mental wellbeing which may include medication, therapies and social aspects of your life. As a result of your meetings we develop and review a recovery plan with you.​

 What is the main address of your service?

North Norfolk

Peddars Centre
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE

Tel. 01603 421576

South Norfolk

Gateway House
Wymondham
Norfolk
NR18 0WF

Tel. 01953 611000

City Locality

The City Anchorage
Julian Hospital
Bowthorpe Road
Norwich
NR2 3TD

Tel. 0300 123 4178

 How can I contact you?

​You can contact us by telephone or post. When we have received a referral for you, one of our team will be in touch to discuss the next steps.

 What conditions do you treat?

​Depression
Schizophrenia
Personality disorder
Bipolar disorder
Moderate anxiety
Severe anxiety
Obsessive compulsive disorder (OCD)
Schizoaffective disorder

 What support do you offer carers including friends and family?

Where possible we encourage carers, including family and friends, to be an active part of your care team or package. This provides you and your carers with the support you need. We offer carer assessments and have two full time lead carers whose primary role is to support carers.

We encourage carers to attend our monthly service user and carer forums held across central Norfolk in Aylsham, Norwich and Attleborough which allow carers to meet one another and get support and advice.

 Clinical Team Managers

North Norfolk

Nicole Crabtree
Pippa Hewitt

South Norfolk

Tracey Liddell
Sam Renshaw

City Locality

Alison Green
Percy ​Mupemhi
Siw Jones

 I need help urgently! Who do I call?

If you are already being treated by our service, you can call the numbers provided or contact ​your GP.