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Help in a crisis
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Abbeygate Ward, Wedgwood House, West Suffolk

 What help do you offer?

​Abbeygate is an assessment and treatment inpatient facility for older persons who may also have a physical health complexity in addition to their mental health needs, serving the adult population of West Suffolk. We provide high standards of treatment and care if you require a safe and therapeutic setting to promote recovery. Seven of the beds are specifically for the care of people with dementia.

 How do I get help from your service?

​People can get help from our service via a GP referral or sometimes via the Access and Assessment team. The West Suffolk Home Treatment Team take and manage all referrals.

 What hours is your service available?

​Our service is available 24 hours a day, seven days a week.

 What can I expect from you?

​When you arrive, we show you and your carer around the ward. We give you a welcome pack and show you to your own ensuite room. We have separate male and female sleeping areas.

Length of stay can vary but is usually between 4-12 weeks. During this time our team of doctors, nurses and other health professionals assess, plan, implement and evaluate your needs and care.

 What is the main address of your service?

​Abbeygate Ward
Wedgwood House
West Suffolk Hospital
Hardwick Lane
Bury St Edmunds
IP33 2QZ

 How can I contact you?

​You can call us on 01284 719788

 What conditions do you treat?

Bipolar disorder 
Affective disorders

 What support do you offer carers including friends and family?

​During your stay, family and carers form part of your assessment and care. With your permission, staff may ask to regularly speak to your relative and carer in order to receive and provide information, to offer support and to work collaboratively towards your overall care.

We have a quiet room available for use by visitors. We also have a room available off the ward for visitors with children.

Children under the age of 16 are not allowed on the ward.

 Clinical Team Lead

​Vanessa Cotter

 I need help urgently! Who do I call?

​In an urgent situation you should contact your GP for further assistance.