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What is the recruitment process?

If you would like to apply for a role, you will need to complete an application pack. If your application is appropriate, we will contact you to invite you for an informal interview. The next stage after the interview is to complete recruitment checks (DBS, references and Occupational Health where relevant). The final stage is to attend Induction Training.

Below you will find some frequently asked questions about the recruitment procedure. Further detail can be found within the application pack or by getting in touch with Eve Edwards, Voluntary Services Manager on 01603 421348 or by email at

How long does the application process take?

This can vary depending on how quickly the Checks stage takes, and on the volume of applications we are working with. On average, it can take between 6-12 weeks.

What will the interview involve?

We aim to make the interview as relaxed and informal as possible. It is a chance for us to get to know you better, and assess whether volunteering would be appropriate for you. Equally, it is a chance for you to learn more about volunteering and the Trust, so that you can assess whether volunteering is right for you. The interview will involve a chat and some questions, with the opportunity for you to ask questions too. It will be held in a Trust building in your local area.

What does Induction Training involve?

The Induction Training provides an introduction to the Trust, so you can better understand the organisation you will be volunteering for. It also includes training on safeguarding and confidentiality, as well as topics specific to volunteering such as how to claim for expenses. Induction Training is usually delivered in groups but can be delivered on a 1-1 basis if there are no sessions planned near you in the near future. Induction training will usually be held in a Trust building in your local area.

Will my travel expenses be reimbursed for attending the Interview and Training?

Unfortunately we are not able to reimburse travel expenses for attending the Interview or Training. With this in mind we endeavour to deliver both these events in your local area so as to minimise travel for you. When you become a registered volunteer you will be able to reclaim travel expenses to and from your place of volunteering.

I have questions about the recruitment process and/or volunteering, who can I contact?

You can contact Eve Edwards, Voluntary Services Manager by telephone on 01603 421348, by email at or by post at Angles Way, Hellesdon Hospital, Drayton High Road, Norwich, NR6 5BE