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Help in a crisis
Help with abuse

At the Trust we are committed to the safety of our service users, carers and staff, and promoting and supporting the protection of vulnerable children and adults.

If you are concerned that an adult is being abused you can speak to their care coordinator, or call our safeguarding lead Saranna Burgess on 01603 421311, or contact 01603 421421 to speak to the on-call team. 

Alternatively you can speak to the adult safeguarding team for your county:

  • Norfolk Multi-Agency Safeguarding Hub (MASH): call 0344 800 8020

  • Suffolk County Council: call 0808 800 4005

If you are concerned that a child is being mistreated in any way you should contact the following:

  • Norfolk Multi-Agency Safeguarding Hub (MASH): 0344 800 8020

  • Suffolk Children Services: call 0808 800 4005

Useful contacts
You can also contact our safeguarding team via email at  

We can answer questions on general issues including the Trust's approach to safeguarding, what support is available, training or a specific safeguarding concern.

Domestic Abuse

  • National Domestic Abuse helpline 0808 2000 247

  • Norfolk support 0300 561 0077

  • Suffolk support 0800 783 512

  • NSPCC 0808 800 5000

  • Norfolk and Suffolk Police 101


Sexual Assault Referral Centres (SARC)

Suffolk: The Ferns  
01473 668 974      
Norfolk: The Harbour Centre 
01603 276381